Welcome to the website of Déco-Acoustique located at 3305 avenue de la gare Mascouche (QC)
Please read the following terms and conditions carefully. They bind you to Déco-Acoustique, the owner of the site. Furthermore, you agree to communicate with Déco-Acoustique electronically for all your exchanges and that these exchanges meet all the requirements of a written communication.
We reserve the right to refuse service, cancel an order, terminate your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions.
If you have any problems with an order, please contact us as soon as possible at the following address: info@decoacoustique.com
Déco-Acoustique
j7l0x7
Mascouche
Québec
Canada
4389200914
info@decoacoustique.com
Privacy of Personal Information
Please refer to our privacy policy available in the footer of our site for information on how we collect, share and manage your personal information.
The products and services offered are intended to be sold to adults who have reached the age of majority in your place of residence, which is 18 years of age in the province of Quebec. By using the Merchant Site, you represent and warrant that you are of the age of majority in your place of residence.
Accuracy of Information
We make every effort to ensure that all information posted on our Site is error-free, but we cannot guarantee this. We may refuse or cancel an order containing an item with an incorrect description or price. Unless otherwise indicated, prices are quoted in Canadian currency.
The products offered on our Site as well as the dates of offers, prices and availability, features and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or that it cannot be delivered due to a situation beyond our control. We will then proceed to cancel the order and refund the money paid in exchange, if this is the case.
Your only recourse in the event that a product is not as described is to return it in its original packaging for a refund in accordance with the refund provisions below.
Registration and Password
You will be required to complete a registration form to access certain areas and features of our site. You agree to provide us with current and truthful information and to keep this information current at all times.
You agree to protect the confidentiality of your user name and password and access to your computer so that no one else can use it. You are responsible for all transactions that occur under your account using this information. You shall immediately notify us of any unauthorized use of your user name and password and any breach of security of which you are aware within forty-eight (48) hours of becoming aware.
Comments
You have the possibility to post comments and criticisms relating to the content of the Site. You are entirely responsible for the comments you post, we are not responsible for them and you agree to indemnify Déco-Acoustique against any damages resulting from them.
You are prohibited from making comments on behalf of others, concealing your identity, or making comments that are illegal, obscene, threatening, defamatory, or invasive of a person's privacy or intellectual property, or that constitute chain letters, junk mail, or spam.
We reserve the right, but are not obligated, to edit or remove comments without explanation, and we assume no responsibility for systematically reviewing posted comments.
When you post a comment, you give Déco-Acoustique a non-exclusive, royalty-free, perpetual and irrevocable right to use the name and content posted, to reproduce, modify, adapt, publish, perform, translate, broadcast, communicate to the public and display it anywhere in the world in any medium.
We ask you to publish only one review per product, except if you wish to add new information. You agree to only review products that you have personally tried and to maintain a respectful tone at all times. It is forbidden for employees and competitors of distributors and manufacturers to post reviews.
Governing Law
These terms and conditions shall be governed by the laws of the province or state of Quebec or the country of Canada applicable thereto. In addition, any legal action against the Merchant must be brought in the judicial district in which the city of Mascouche is located.
Order errors
In the event that you believe that an error occurred during the placement of an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address:
info@decoacoustique.com and indicating in sufficient detail the error that was made.
Delivery and Returns
Unless you have selected a specific carrier and delivery time at the time of the transaction for which additional charges may apply, the method of delivery and the name of the carrier will be determined by the Merchant and our usual delivery time to your territory is : :
3 weeks
We undertake to deliver your purchases within a reasonable time subject to the availability of the carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.
The risk of loss and ownership of the goods or services purchased passes to you at the time the goods are delivered to the carrier, or if the goods cross an international border, the risk passes to you after customs clearance.
In-store pickup of a purchase made online must be done during normal business hours.
In this case, the risk of loss and ownership of the purchased item passes to you when you pick it up at the store.
Cancellation, cancellation, return, exchange or refund policy
You may cancel the order of a good that does not suit you. In this case, you must inform our customer service department of the problem that prompts you to cancel the order and obtain prior consent to cancel the order.
You can ask for a refund of a good that does not suit you. In this case, you must inform us of the problem with your product within forty-eight hours of receiving it from our customer service department and obtain an exchange authorization. Thereafter, you must ship the product to our address in order to obtain a refund.
Subject to the other provisions herein, your (refund) (exchange) (exchange/refund) request must be received by us no later than 30 days after the date of purchase.
Sous réserve des autres dispositions des présentes, votre demande (de remboursement) (d’échange) (d’échange/remboursement) doit nous parvenir au plus tard 30 jours après la date d’achat.
The returned product must be in its original packaging.
You may return your purchase to our store during our normal business hours.
We do not assume the return shipping costs.
For any refund you should have your proof of purchase. The refund will be applied to the same original payment method (credit card, PayPal, etc.)
In all cases where a return of merchandise is required, ownership of a returned product is not transferred to us until it is received at our premises.
Special orders are not exchangeable or refundable except for manufacturing defect(s). If this is the case please contact us at info@decoacoustique.com
Limitation of Warranty
SUBJECT TO APPLICABLE LAW, MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, AS TO THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ANY WARRANTY OR CONDITION, EXPRESS OR IMPLIED, IN THE CONTENT, MATERIALS, PRODUCTS (INCLUDING SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE AND ON ITS SERVERS AND IN ELECTRONIC COMMUNICATIONS.
The warranty (3 years) on our DECOSOFT products does not include damage caused by handling, improper installation, normal wear and tear over time, discoloration (exposure to strong ultra V light), high humidity, mold, extreme temperature, smoke etc.
Limitation of Liability
THE MERCHANT WILL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES, RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF GOODS ON IT INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, USE OF DATA OR OTHER INTANGIBLES, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Copyrights
The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site through the granting of a specific license in this regard.
In accordance with applicable intellectual property laws, it is prohibited to use, display or exhibit any trademark, copyright or other protected work accessible on the Site for any purpose other than to conduct the sale of such products and services without the right to sublicense to others. The owners of the marks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.
If you have reason to believe that the Terms and Conditions have been violated or if your work has been copied or is being used on our Site in a manner that infringes your intellectual property rights, please notify us as soon as possible by sending a message to info@decoacoustique.com with sufficient details of the infringement.